We also support client companies outside business hours, 24 hours a day, 365 days a year.
We accept out-of-hours telephone calls for the client company and send a message to the person in charge.
Customer inquiries are received at a central point of contact. Depending on the nature of the inquiry, we either direct you to a designated point of contact or act as a liaison.
In addition to providing regular reports on the details of customer inquiries, based on the collected customer feedbacks, we propose solutions to resolve issues that our client company is facing.